Return and Refund Policy

No Return Refund Policy

Thank you for shopping at our online store that specializes in designer apparel and footwear. We strive to provide you with the best products and services. However, due to the nature of our business and the exclusivity of our merchandise, we have implemented a strict No Return Refund Policy. Please read the following policy carefully before making a purchase:

1. All Sales Are Final: Once an order is placed and payment is received, it is considered final. We do not accept returns or offer refunds for any reason other than the ones specified in point number 2.

2. Exceptions for Damaged or Defective Items: We take utmost care in packaging and shipping our products to ensure they arrive in excellent condition. In the rare event that you receive a damaged or defective item, you must notify us within 48 hours of receiving the order. To qualify for a replacement or refund, you must provide clear photographic evidence of the damage or defect. Our customer support team will assess the situation and provide you with further instructions regarding the return process.

3. Sizing and Fit: Please carefully review our sizing charts and product descriptions before making a purchase. It is your responsibility to ensure the correct size and fit for the items you wish to order. We do not accept returns or offer refunds due to issues related to sizing or fit.

4. Change of Mind: We understand that personal preferences may change, but unfortunately, we cannot accept returns or provide refunds if you simply change your mind after making a purchase.

5. Clearance and Sale Items: All clearance and sale items are sold "as-is" and are final sale. No returns or refunds will be accepted for these items.

6. Limited Warranty: Our products may come with a limited warranty provided by the manufacturer. If applicable, the warranty information will be included in the product packaging. Any warranty claims must be handled directly with the manufacturer according to their terms and conditions.

7. Shipping and Handling Fees: Shipping and handling fees are non-refundable, except in cases where we have made an error in shipping or provided you with a damaged or defective item.

8. Cancellation Policy: Orders cannot be canceled or modified once they have been placed. Please review your order carefully before completing the purchase.

By making a purchase from our online store, you acknowledge and agree to abide by our No Return Refund Policy as outlined above. If you have any questions or concerns regarding this policy, please contact our customer support team before placing your order. We are here to assist you and provide any necessary clarification.